Returns & Exchanges

At Express, we want you to love your look, which is why we offer a flexible 30-day return policy for items in their original, unworn condition with tags attached. Returns are processed quickly to ensure you get back to shopping your favorite styles without the hassle.

Return Process

• 1.
  Start Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Choose Your Method

  Select between a prepaid shipping label for mail-in returns or a QR code for a contactless drop-off at any Express store location.

• 3.
  Pack Your Items

  Securely pack your items in the original packaging if possible, ensuring all original tags are attached and the invoice is included.

• 4.
  Get Refunded

  Once we receive and inspect your return, your refund will be issued to the original payment method within 5-7 business days.